AI-Powered Healthcare Technology Consulting

Where Healthcare Workflows
Meet Working Systems

We apply AI-powered automation and deep technical expertise to the systems healthcare organizations depend on — EDI pipelines, FHIR APIs, and intelligent workflows built for compliance, operational scale, and long-term maintainability.

AI-Powered Automation HIPAA-Aware FHIR R4 / HL7 CMS-0057-F Ready EDI 278 · 835 · 837 Healthcare-Only Focus
HIPAA-Aware Design
FHIR R4 & HL7
EDI 270 · 271 · 276 · 277 · 278 · 835 · 837
AI-Driven Automation
Teams Can Own It

CMS-0057-F — Interoperability & Prior Authorization Rule

The 2027 FHIR Mandate Is Here.
Is Your Organization Ready?

Compliance Required — January 1, 2027

CMS-0057-F requires Medicare Advantage plans, Medicaid managed care organizations, CHIP programs, and qualified health plans to implement FHIR R4 APIs for prior authorization, provider access, and payer-to-payer data exchange. Non-compliance carries public reporting obligations and significant operational risk.

01
Prior Authorization API
FHIR R4 API enabling providers to submit PA requests and receive real-time decisions electronically — replacing fax and portal workflows.
02
Provider Access API
Enables treating providers to query member claims, clinical data, and prior auth history. Requires SMART on FHIR authentication.
03
Payer-to-Payer Exchange
Clinical and prior auth data must transfer seamlessly when members switch health plans — eliminating redundant PA requests and gaps in care.
04
Mandatory Decision Timeframes
Urgent PA decisions within 72 hours. Standard within 7 calendar days. All decisions transmitted electronically with structured denial reasons.
05
Public Reporting & Denial Transparency
Payers must publish annual PA metrics publicly and include specific, structured denial reasons with every rejected prior auth decision.
06
SMART on FHIR & OAuth 2.0
All APIs must use SMART on FHIR authorization with OAuth 2.0 — ensuring secure, standards-based access for patients, providers, and payers.
How Primex Gets You There
End-to-end compliance — strategy, FHIR API build, EDI integration, conformance testing, and go-live support. We own the implementation so you hit the deadline without the scramble.
Start Your Assessment
  • Compliance gap analysis & roadmap
  • FHIR R4 Prior Authorization API build
  • Provider Access API implementation
  • Payer-to-Payer API implementation
  • EDI-to-FHIR bridge for 278 PA workflows
  • USCDI v3 data element mapping
  • SMART on FHIR & OAuth 2.0 setup
  • Conformance testing & SLA monitoring

What We Do

Practical Solutions for
Complex Healthcare Operations

We work where the real complexity lives — between systems, across teams, and inside workflows that were never designed to scale. No over-engineered platforms. No vendor lock-in. Systems your team can own.

AI-Powered Workflow & EDI Automation

Healthcare organizations are processing millions of transactions through human queues that AI-powered pipelines should own — eligibility checks, auth submissions, claims routing, and enrollment updates handled manually when they don't have to be.

Let's talk about your workflows

We apply AI and intelligent automation to the highest-volume, most repetitive workflows in healthcare administration. From 270/271 eligibility verification to 278 prior authorization routing, 837 claim scrubbing to 834 enrollment management — we build AI-powered pipelines that handle the routine, learn from exceptions, and escalate only what genuinely needs human judgment.

Beyond transaction automation, we bring AI to provider data quality — cleansing, enriching, and maintaining golden records that downstream systems depend on. Denial pattern analysis, claims scrubbing, and auth classification use machine learning to improve accuracy over time, not just automate what you're already doing wrong faster.

What we build
  • AI-driven 270/271 eligibility verification & response routing
  • Intelligent 278 prior auth intake, classification & submission
  • 837 claim generation, AI scrubbing & rejection prevention
  • 834 enrollment & disenrollment workflow automation
  • AI-assisted denial pattern analysis & appeal prioritization
  • Provider data cleansing, enrichment & golden record pipelines
  • Utilization management & clinical decision trigger automation
  • Exception detection, intelligent alerting & escalation routing
Typical engagement: A health plan processing 80,000+ EDI transactions monthly — eligibility, auth requests, and claims — still routing exceptions manually through staff queues. We layer AI classification and intelligent routing on top of the existing X12 infrastructure, automate routine transactions end-to-end, and deliver real-time exception dashboards. Manual processing time drops 65–75% within the first engagement phase.
Data, Security & Compliance

A compliance gap you don't know about isn't neutral — it's a risk waiting for a trigger. Audits, incidents, and regulatory changes don't wait for you to be ready.

Schedule a risk conversation

Healthcare data environments carry compounding risk — PHI distributed across systems, accessed by many roles, governed by HIPAA, HITECH, and now expanding CMS interoperability mandates. Most organizations have some controls in place but lack confidence they're applied consistently, or that an audit or breach would be manageable. We close those gaps methodically: not by layering tools, but by understanding how data actually moves through your environment and building controls that fit it.

This covers role-based access design, encryption-at-rest configuration, PHI de-identification for development environments, and full audit trail coverage across every data-touching system. We also help teams prepare for regulatory audits, document their posture, and build incident response runbooks before they're ever needed.

What we address
  • Role-based access & least-privilege enforcement
  • Encryption at rest & in transit (TLS, AES-256)
  • Audit trails & compliance logging
  • PHI de-identification & data masking for dev/test
  • HIPAA Security Rule gap assessments
  • CMS regulatory support (HIPAA, HITECH, FHIR)
  • Breach detection & incident response runbooks
  • MFA & identity management setup
Typical engagement: A health plan preparing for a HIPAA audit that hasn't inventoried PHI data flows or verified access controls across integrated systems. We run a full gap assessment, remediate the highest-risk findings, and deliver an audit-ready documentation package within 6–8 weeks.
System Integrations

Your systems have the data. The problem is none of them agree on how to share it — and the gaps between them are where revenue leaks and errors hide.

Map your integration gaps

Most healthcare organizations don't lack data — they lack reliable pipes between systems. Claims sitting in clearinghouse queues, eligibility checks timing out silently, EHR data stranded in proprietary formats, provider rosters nobody trusts because they haven't synced in months. We design integration architectures that are durable, observable, and built to recover gracefully when something breaks — because in healthcare, something always eventually breaks.

Whether it's a single API connection between your care management platform and a payer, or a multi-party EDI exchange touching clearinghouses, providers, and internal systems — we spec the data contracts, build the transformation layer, configure the transport, and set up monitoring before handoff. Every integration includes runbooks for the most common failure scenarios so your team isn't guessing at 2 AM.

What we connect
  • REST, FHIR R4, SOAP & proprietary APIs
  • EHR connectivity (Epic, Cerner, athenahealth)
  • Clearinghouse & payer connections (Availity, Change Healthcare)
  • SFTP, AS2 & FTPS secure file exchange
  • Real-time eligibility verification (X12 270/271)
  • CCD/CCDA & clinical document exchange
  • Data transformation, normalization & enrichment
  • Integration monitoring, alerting & SLA dashboards
Typical engagement: A provider group whose EHR-to-clearinghouse connection drops claims silently — no alerting until a payment cycle is missed. We diagnose the failure modes, build a reliable retry layer with structured error logging, and wire up real-time alerting so the team knows within minutes, not weeks.
CMS-0057-F
FHIR API Implementation

CMS-0057-F isn't optional. The question is whether you build it right the first time — or rebuild it after the January 2027 deadline under pressure.

Start your gap assessment

FHIR R4 implementation is not just a technical project — it requires understanding the regulatory requirements of CMS-0057-F, the FHIR data model, and how your existing EDI infrastructure (278 prior auths, 835/837 claims) maps to the new API layer. Organizations that treat it purely as a dev task often end up with a technically functional API that doesn't satisfy the rule. We bring experience in both the technical standards and the operational realities of healthcare IT.

We start with a structured gap assessment against CMS-0057-F requirements specific to your organization type — Medicare Advantage, Medicaid MCO, CHIP, or QHP. From there, we deliver a phased implementation roadmap, build and connect the required APIs to your source systems, and run conformance testing before go-live. Post-launch, your internal team gets the documentation to own ongoing maintenance.

What we implement
  • CMS-0057-F compliance gap assessment & roadmap
  • FHIR R4 server setup, configuration & hosting
  • Prior Authorization API (Da Vinci PAS)
  • Provider Access & Payer-to-Payer API build
  • SMART on FHIR & OAuth 2.0 authorization
  • USCDI v3 data element mapping & validation
  • Da Vinci CRD/DTR implementation guide alignment
  • HL7 FHIR R4 conformance & integration testing
Typical engagement: A Medicare Advantage organization 18 months from the January 2027 deadline with no existing FHIR infrastructure. We run the gap assessment in weeks 1–3, deliver a phased roadmap, and begin implementation immediately — targeting a fully tested, compliant API suite well ahead of the CMS deadline.

Who We Serve

Built for Every Side of Healthcare

We've worked with every participant in the healthcare data ecosystem — and we understand the distinct technical and compliance pressures each one faces.

Health Plans & Payers
Where compliance mandates meet operational scale
  • CMS-0057-F deadlines with no existing FHIR foundation
  • Prior auth volume straining manual review queues
  • Provider data quality degrading downstream decisions
Prior Authorization APIs CMS-0057-F Provider Data
Provider Groups & Hospitals
One organization shouldn't require nine payer logins
  • Authorization delays costing clinical and revenue time
  • Fragmented payer portals with no unified status view
  • Claim denial rates rising from submission errors
EDI 278 Automation Claims 837 Payer Integrations
Clearinghouses & TPAs
High volume means no room for silent failures
  • Silent EDI parsing failures masking upstream errors
  • Manual remediation consuming hours per batch cycle
  • Transaction volumes outpacing legacy infrastructure
EDI Pipeline X12 Validation 997/999 ACKs
Managed Care Organizations
UM should move as fast as the care it manages
  • Auth workflows disconnected from clinical systems
  • Provider network data going stale within weeks of update
  • Reporting fragmented across disconnected data stores
Utilization Mgmt Provider Networks Member Data
Medicaid & Government Plans
Compliance requirements change; systems often can't
  • MMIS integration complexity slowing benefit delivery
  • CMS reporting demands requiring clean, timely data
  • Payer system migrations with zero tolerance for downtime
Medicaid CMS Reporting MMIS Integration
PBMs & Specialty Pharmacy
Pharmacy PA is complex, time-sensitive, and patient-critical
  • PA delays interrupting access to specialty medications
  • Formulary integration gaps causing adjudication errors
  • Claims pipelines built for retail, not specialty volume
Pharmacy PA Formulary Claims 837D

Our Approach

How We Work

We don't show up with a pre-packaged solution. We start by understanding how your teams actually operate — then design and deliver systems they can own independently.

1
1
Discover

We start by forgetting everything we assume about how your operation should work — and asking your team what actually happens on a normal Tuesday.

Most engagements reveal a gap between the documented process and the real one. Staff have built workarounds. Systems have undocumented quirks. Manual steps fill the cracks that integrations were supposed to close. We find all of it before we propose anything — because a solution built on the wrong picture of the problem will fail in the same places the old one did.

We conduct separate working sessions with operations, clinical, and IT teams — not a joint kickoff where nobody says what they really think. We map actual data flows, trace every handoff, and document every manual step and exception your team handles daily.

  • Workflow interviews with operations, clinical, and IT teams separately
  • End-to-end data flow mapping — not architecture diagrams, actual data paths
  • Identification of highest-friction handoffs — where work stalls, gets lost, or gets re-keyed
  • Written current-state summary delivered before we design anything
2
2
Design

No surprises. You see the full architecture, the tradeoffs, and the effort before we write a single line of code — and you get a say in every major decision.

We design solutions matched to your actual constraints — team size, budget, existing systems, risk tolerance, and timeline. We don't design for an ideal future state that requires replacing everything. We design for what can be built on what you have, in the time you have, by people who will need to maintain it.

For high-stakes decisions, we present 2–3 approaches with honest tradeoffs rather than a single recommendation we're attached to. You get a written implementation plan that both your leadership and your technical teams can read — not a slide deck and not a 200-page spec.

  • Architecture options with clear tradeoffs — not just our preferred approach
  • Written implementation plan your leadership and IT team can both follow
  • Defined success criteria and measurable outcomes agreed upfront
  • Sign-off before implementation begins — no "we'll figure it out as we go"
3
3
Deliver

You own it when we're done. Not dependent on us. Not a black box. A system your team understands, operates, and can extend without calling us first.

We build in testable, incremental phases — not a big-bang launch that risks everything at once. Each phase delivers something working that your team can validate before we proceed. Edge cases, error handling, and failure modes are designed explicitly, not discovered in production.

Before we hand off, we run operational knowledge transfer with the people who will own the system day-to-day. They know what every component does, what to do when it fails, and where to look when something unexpected happens. That documentation stays with you — complete, readable, and maintained.

  • Incremental delivery — working software at every phase, not just at the end
  • Architecture diagrams, runbooks, and error-handling guides included always
  • Hands-on knowledge transfer with your team before handoff — not a handoff meeting
  • Monitoring and alerting configured so you know before your users do

About Primex Systems

Deep expertise. Senior attention. Real outcomes.
Our success is measured by yours.

Primex Systems is a specialized healthcare technology consulting firm focused on one thing: helping organizations make their healthcare data systems work the way they're supposed to.

We work alongside health plans, providers, clearinghouses, and managed care organizations to help plan, build, and integrate the systems that drive their operations — prior authorization workflows, EDI transaction pipelines, FHIR APIs, and the compliance infrastructure behind them.

Engagements are kept small and focused. You work directly with senior consultants who have lived in these domains — not a project manager who hands work off downstream. We embed with your team, learn your constraints, and help build solutions your people can own and maintain long after we're gone.

Start a conversation
Experience
15+
  • Payers, providers, clearinghouses, and managed care organizations
  • Medicare Advantage, Medicaid, and commercial markets
  • Clinical intake through to financial settlement
15
EDI & Transactions
X12 5010
  • 837P/I/D claim submissions and 835 remittance processing
  • 278 prior authorization request and response automation
  • 270/271 eligibility and 276/277 claim status loops
EDI
FHIR & APIs
FHIR R4
  • Prior Authorization API built to CMS-0057-F specification
  • Provider Access API and Payer-to-Payer Exchange
  • SMART on FHIR / OAuth 2.0 authentication and security
R4
Compliance & Strategy
CMS-57F
  • Gap assessments and phased implementation roadmaps
  • 72-hour urgent / 7-day standard PA decision timelines
  • Denial transparency and appeals workflow design
CMS

Get Started

Ready to get compliant
— and get organized?

Book a free 30-minute intro call. We'll discuss where you are, where you need to be by 2027, and what a practical path forward looks like for your organization.

Book a 30-Min Intro Call

No sales pitch. Just an honest conversation about your needs.  ·  hello@primexsystems.org

Get in Touch

You deserve a partner
who gets it right.

Healthcare data is sensitive, your workflows are complex, and your trust is earned — not assumed. Every conversation starts with listening, not selling.

01
We learn your workflow first
A founder — not a sales rep — reviews every message and responds within one business day. We want to understand your situation before suggesting anything.
02
You get honest, specific options
We map your current state and present what we'd genuinely recommend — including when the answer is simpler or less expensive than you expected.
03
We move fast when there's a fit
No multi-month sales cycles. If there's a clear path forward, we can scope and start within weeks — with real deliverables from day one.
No pressure. No hand-offs.
HIPAA-Aware Reply within 1 business day Founder-led No commitment required
Let's find 30 minutes.
Tell us what you're working on and we'll make sure the conversation is worth your time.
Your information is never shared or sold. Ever.